FAQs

Getting help

I have a question that was not answered in this FAQ. What should I do?

If you have a question that was not answered here, send our friendly support team a note via our contact us page.

How do I contact you if I need help?

The Faculti team are able to help you with your concerns, so please do drop us an email.

Why doesn’t Faculti offer phone support?

Phone support requires quite large staffing expenses, and is not very efficient for the type of technical support we offer. Our office quickly reply to emails so you will always be assured of receiving a reply within 2 business days. We provide limited support over the following U.S. holidays: New Year’s Day (January 1) Memorial Day (Last Monday in May) Independence Day (on or around July 4) Thanksgiving Holiday (Fourth Wednesday / Thursday / Friday in November) Christmas Eve through New Year’s (December 24 through January 2)

 

Account

What do I get with a Free Sign-up?

Access to all free Faculti archive videos and user generated videos. Free profile and sharing of direct links, embedding and sharing features.

Can I have more than one account?

Unfortunately no. we only allow one account per person; but multiple accounts within an institution. Multiple Basic accounts will be removed by Faculti moderators

I lost access to my email address, so I can’t update my password—what should I do?

As with many online services, you must have an active email address in order to create a Faculti account. Faculti also requires that you have access to this email address to reset your account password. This security procedure allows us to protect your account against unauthorized access.
If you’ve lost access to the email address on your account, we cannot help you regain account access. However, there are some other methods you can try to regain access. If you’ve lost access to the email address associated with your Faculti account but still remember your password, try to sign in to your Faculti account and then immediately change your email address. If you’ve lost access to your email address, we recommend that you try contacting your email service provider (ESP) to regain access to your email account.

Do I have to be a student, academic or some kind of rocket scientist to get an account?

Absolutely not, but if you would like to upload content, please adhere to our content and community guidelines.

 

Profiles and Uploading

How do i view my profile?

You can get to your Profile Settings in menu bar, or hover your mouse over (Your account name) in the top navigation bar.

I see how to upload but what can I upload?

Faculti allows the sharing of links from Vimeo or Youtube, Daily Motion or Facebook.

I am having trouble logging in, i think i have forgotten my password?

Please make sure you are using the correct email address and password. If you’ve forgotten your password, click on the reset password link under login section.

 

Videos

How do I embed a video on another site?

Go to the video page and click the Share button that appears when you hover your mouse over the bottom of the video player. In the pop-up window, you’ll see a field containing embed code for the video. Copy this code and paste it into your website.

Why isn’t embedding allowed for some videos?

This may be for one of two reasons; we offer all members the option to choose their own embedding options for their content, in addition, some content (Premium) may not offer this option either.

How do videos get added to Categories/tags?

Both Faculti members and Faculti editors can choose which categories/tags to place videos in. Categorizing and tagging your videos makes it easier for other Faculti users to find them in searches and on tag or Category pages.

 

Faculti Subscriptions and Licences

What is the Faculti Campus and Department Licence?

Our Campus and Department licences provide annual unrestricted access to the new 2017 video library which includes up to 3600 videos, best practices, analysis, opinion. In addition our subscriptions and licences provide access to Faculti mobile and tablet apps alongside informative book summaries, featuring interviews with Faculti editors and notable influencers. Unlimited access to Faculti archive content and user uploaded content.

What is the Professional Licence?

Organisations can drive professional development and organisational performance more effectively with the Faculti Licence. Our Professional Licence provides a fast and effective way of training your team, empowering users so they can complete where and when they want. The licence allows access to 12 extended videos across one professional subject, unlimited access to Faculti Archive videos, Three Core book summaries to support professional development and best practice videos from the worlds leading figures.

 

App (Beta)

Is the app free?

Absolutely free. Free to access, download and view. In addition, individuals and institutions can upload to the Faculti platform for free, which is not only shared on the platform but also via the app.

How do I download the app?

At the bottom of each page is a Download App link which will take you to the download page. Alternatively, if you scroll down to the bottom of our homepage, or any page, there is a link in the Tools menu to App. Please click there, this will take you to our download page, in which you can download either the android or ios version for free.

What Premium features does app offer?

All Premium content is delivered straight to your phone or tablet, a subscription enables access to extensive in-depth videos, best practices, analysis, insights and infographics customised to your specific interest. Curated by our award-winning editorial board, the Faculti app provides a fast and effective way of staying at the cutting-edge with best practices, studies, research and thinking in your field.

How do I sign up for Premium?

You can choose a field, or multiple fields, of your interest via the app by clicking on the Premium tab and browsing through our different categories. Once selected the app will guide you through a simple payment gateway.

How do I view my Premium insights?

Upon log-in (via the app) your Premium insights will be accessible via the sidebar in the section called Premium. Notifications will be sent to your device when new content is available to keep you informed.

What is the difference between Individual and Group Premium?

Individual subscriptions to Premium are for one user only. Group subscriptions are a way for organisations to provide digital access for a number of their members. eg. A school may provide its entire staff or a University department may provide its students the same option. An account administrator is also able to mange the list of users directly.

 

Additional Information for researchers and institutions

Information for researchers and institutions

Faculti does not claim copyright of any of the underlying publications covered in interviews nor any user uploads. Faculti is not affiliated to any political party, institution or organisation. We aim to provide an engaging, impartial and inclusive platform covering the scale and magnitude of academic and professional information. Faculti does not sell, distribute or lease your personal information to third parties.