Cancellation & Refund Policy

Updated January 1, 2020

Cancellation & Refund Policy Digital Subscriptions

In order to change or cancel your subscription please contact Customer Service at (+44) 208 050 2415  (UK) We do not accept cancellations by mail or email or by any other means other than calling Customer Service.

Annual Subscriptions

If you cancel an annual subscription within the first 11 months of your subscription, your subscription and other subscriber benefits will end immediately upon your cancellation and you will receive a refund prorated to the effective date of your cancellation. If you cancel within the final 30 days of your 12-month subscription, the cancellation will not take effect until the end of your current billing period. You will not receive a refund; however your subscription access and accompanying subscriber benefits will continue for the remainder of the current billing period.

We reserve the right to issue refunds or credits at our sole discretion. If we do issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

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