Help Centre

We are here to help

Need help with your Faculti account? Get in touch below and speak to our friendly team. Or scroll down for our support pages.


Accounts and Registration

My Subscriptions

Technical Support

Get support with access, sign-on and other technical issues.

SSO Setup | Federated SSO

Get support with SSO and Federated Access

How to use Faculti Support Videos

Get support with SSO and Federated Access

Our Terms and Conditions

Discover more about our platform terms and conditions

Data Protection

Want to know more about our data protection policy?

Customer Complaints Policy and Form

Want to file a complaint?

Cancellation and Refund Policy

Feedback

Help us improve or tell us about your Faculti experience

About Us

Discover more about our mission, core principles, history and support.

Frequently Asked Questions

Find out more here

Legal

Find out more here

Report Video

Report Copyright Infringement

Read Testimonials

Customer Service

The Faculti office is open 24 hours a day for the receipt of emails, we aim to get back to all emails within 24 hours.

 

By Post:

Customer Services

Faculti Media Ltd

35-37 Ludgate Hill,

London,

EC4M 7JM