Online access & authentication

[vc_row][vc_column][vc_column_text]Find answers to frequently asked questions regarding online access and authentication listed below.


How does institutional online access work?

There are two main methods of Authentication support by Faculti, Shibboleth or via an institution data sharing agreement. If data under a data sharing agreement has been setup, when someone attempts to use the platform, our server checks to see if the requesting computer is within the list of enrolled students email addresses provided by a subscribing institution. If it is, the user will be able to use all those services enabled for institutional users.


How long does online access last?

All subscriptions are entered on an annual basis.


What happens if I have problems with online access?

If you experience any problems with online access, or have any other technical queries, our experienced team will be pleased to assist you.


As a librarian, do I need a username and password to access Faculti?

Individual users at institutions do not need usernames and passwords, as access is generally arranged by authorised IP addresses. As a library administrator you will need your username and password to update your registration account details.


Can I change my username and password?

You may change you username and password at anytime either by accessing your account.


Can I pass my username and password onto my library users to use for access?

No. These details are for the use of the library administrator only. Registration for institutional users is authenticated via technical team and in these cases it is not possible to provide an additional username and password to be shared with library users.


What is Shibboleth?

Shibboleth is a Federated Access Management system in use by a number of institutions.


Can we use Shibboleth authentication to access Faculti content?

Yes, Shibboleth authentication is now available in the Faculti service.


How can I set-up Shibboleth access with Faculti?

If your institution has been set up to use Shibboleth, access the sign in page and enter you Organisation ID and Entity ID

How will my library users login with their Shibboleth username and password?

If you are an Shibboleth registered organization and you have activated your ID for use in Faculti, your library users will now be able to access full videos using their username and password.[/vc_column_text][/vc_column][/vc_row]

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