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Courts across the world are experiencing efficiency and contestation crises. Giulia Gentile discusses the role of automated decision-making and artificial intelligence in addressing and potentially solving these very crises of judicial power.

Image courtesy of interviewee. July 29, 2024

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In a discussion about the intersection of artificial intelligence (AI) and judicial power, Julia outlines her research focused on how AI might address current crises in judicial systems worldwide. She identifies two primary issues: a crisis of efficiency, with an increasing backlog of cases leading to delays in justice; and a crisis of contestation, where courts face criticism for their interpretation of laws that some argue exceeds their mandate.

Julia explains that while AI has generated considerable hype as a potential solution to these challenges, it is essential to examine both courts' roles as users and regulators of technology. Courts can integrate AI to improve efficiency and potentially improve the decision-making process, but reliance on AI also raises significant concerns. Issues include the need for digital literacy among the public, the potential for increased inequalities in access to justice, and the impact of public investments in technology without guaranteed improvements in justice delivery.

From the judges' perspective, AI could streamline case processing and aid in drafting decisions, but there are concerns regarding the dehumanization of justice and whether legal concepts can be appropriately reduced to computational formulas. Trust remains a crucial aspect, as the public's perception of fairness and transparency in the judicial process could be undermined by algorithmic decision-making.

In conclusion, Julia urges caution against viewing AI as a panacea for judicial inefficiencies, emphasizing the importance of ongoing research into trust in AI technologies and their implications for justice systems. Future research may investigate trust dynamics across different fields and the need for cohesive AI regulation that addresses shared values and risks across sectors.

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X-TIMESTAMP-MAP:LOCAL=00:00:00.000,MPEGTS=900000

00:00.105 --> 00:02.805
In essence, there are two main problems

00:02.915 --> 00:05.205
that are affecting, justice

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and courts, worldwide.

00:08.295 --> 00:11.365
First, we have a crisis of efficiency.

00:11.905 --> 00:15.405
Courts, are not capable of

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handling the increasing backlog of cases, that

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is piling up in front of them.

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And inevitably, this leads to delays injustice.

00:25.985 --> 00:29.485
But on the other hand, courts are also increasingly attacked

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both, by, politicians, but in a way,

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and interestingly also by scholars.

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Um, of course, the reasons

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for these criticisms are different,

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but essentially at the core of,

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this attack against courts is the exercise

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of judicial power in manners

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that do not reflect the literal interpretation of text.

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So essentially, when courts, interpret the text,

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that is in front of them

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and, on which they have received legal questions, they,

01:05.065 --> 01:06.925
of course, may use interpretive methods.

01:07.425 --> 01:11.445
And these interpretative, methodology when it comes

01:11.445 --> 01:15.765
to courts has been, criticized because going too far

01:16.065 --> 01:18.765
and altering in a way the separation of powers.

01:19.345 --> 01:20.765
And in the last years,

01:20.995 --> 01:24.685
what we have seen is really the emergence of a hype around,

01:24.985 --> 01:29.005
the use of AI to tackle, the problems

01:29.005 --> 01:33.085
that are undermining, the ability of,

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our societies to obtain justice from our court systems.

01:37.715 --> 01:39.925
This is something that I explore in the paper,

01:40.225 --> 01:43.365
and I have essentially,

01:43.505 --> 01:46.645
teased out the two solves we can say,

01:46.745 --> 01:50.605
of courts when dealing with, both inefficiency

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and the contestation prob, problems.

01:53.185 --> 01:57.125
On the one hand, courts, can be users of the technology,

01:57.135 --> 01:59.445
which means that the technology is embedded

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in court systems.

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And, through these embedding of the technology,

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there are consequences

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and implications in, the way in which courts

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exercise their judicial power.

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And this is because they're subject

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to the algorithmic governance, the power of data.

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And we can say also the, technology,

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framing of legal questions,

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but courts are also regulator themselves.

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Uh, and what do I mean by this?

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Uh, well, what happens is essentially that courts,

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have been dealing already with many instances

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of legal questions around the use

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of automated decision making and ai.

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Uh, and because as we know, the regulation

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around AI is slowly emerging, we have had

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so far only piecemeal approaches to AI regulations,

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and, legislation across the world.

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Courts have stepped in

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and have applied preexisting frameworks to questions

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of automated decision making and ai.

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So, in, in so doing, courts have become themselves

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regulator of ai, vis-a-vis, we can say the,

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inactive role of the regulator.

03:22.265 --> 03:26.885
And in the paper I explore, whether AI can solve,

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both inefficiency crisis as well

03:29.865 --> 03:33.485
as the contestation crisis from the angle of courts as

03:34.335 --> 03:36.605
regulators and as users.

03:37.265 --> 03:41.045
So thinking, for instance, at inefficiency question

03:41.045 --> 03:43.045
that we have explored so far,

03:43.665 --> 03:48.085
and, whether AI can really help,

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justice systems across the world to fix, these problems,

03:52.665 --> 03:55.925
we need to consider essentially that the answer

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to this question, is first of all influenced

03:58.305 --> 04:00.765
by different degrees of techno phobia,

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techno filia in the sense

04:02.195 --> 04:05.285
that legal traditions developed in,

04:05.305 --> 04:08.565
the various jurisdictions across the world will influence

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the answer that we give to this question in the sense that,

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systems that tend

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to work well might be more reluctant, of course,

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to give power to algorithms while systems instead that have

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entrenched problems around justice might be more,

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in a way technophile,

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I have more hope towards the technology.

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But having said that, which is just, we can say,

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almost a stance, a point of view around technology,

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we need to look at the substance and looking at efficiency.

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Um, we need to, essentially reflect,

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on the problem of whether AI is, a solution

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or not to inefficiency, from the, perspective

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of the parties involved in, the trial.

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And in this case, we have, of course, the judge,

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the judges and the parties.

05:04.865 --> 05:08.285
So, from an inefficiency from,

05:08.505 --> 05:12.245
the efficiency perspective, embedding AI in,

05:12.345 --> 05:13.605
in court systems.

05:14.225 --> 05:17.205
So, from the angle of courts as regulators,

05:17.715 --> 05:20.485
what we see is that, the parties

05:21.285 --> 05:22.685
starting from the party's perspective,

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we can certainly have certain advantages.

05:24.555 --> 05:29.365
Parties might, we can say re receive,

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deliberations more quickly, may be able to,

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benefit from interfaces that have algorithms.

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Uh, and therefore,

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essentially we can see an increase in the speed

05:43.185 --> 05:44.365
of the delivery of justice.

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But, there are several problems that come with, the,

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use the deployment of AI in justice systems.

05:53.345 --> 05:56.765
And the first one is certainly, digital literacy,

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or I would say digital literacy.

05:59.745 --> 06:01.325
Um, there are recent studies

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that have been produced in Australia,

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but also in the UK that, highlight

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how there is still an ongoing, gap

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between different parts of the society from the angle

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of digital literacy.

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And what is evident is that unfortunately, those who are,

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the most digital illiterate are actually those

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that will benefit the most from, an enhanced access

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to justice, those who are more vulnerable

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and might not have access to the technology, for instance.

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So in a way, the problem of enhancing efficiency,

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by using AI is, is not, is not corrected,

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is actually exacerbated

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because the most vulnerable that need access

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to justice will not be able to do.

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So. Then there's also another element

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to take into account when thinking about

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bringing AI in the court system and

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therefore making courts users of the technology,

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which is the question of public investments.

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Uh, and what do I mean by these?

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Essentially, looking at

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what is happening on the ground in different jurisdictions,

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the UK being a great example on this is that,

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the last 10 years or

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or so have, already, laid the foundations

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for the digitization of courts.

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Um, in the uk, for example, a, the program

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to digitizes courts has started in 2014,

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so it has been essentially 10 years, that the public,

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of course is financing, trans the transformation

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of UK courts.

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Um, and this is, also quite interesting,

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because this, development of technology

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for UK courts has happened in the aftermaths of,

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the cuts to legal aid.

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So, clearly we see that the thinking around the use

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of technologies was, that of looking at,

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this new tools as the solution for, solving the problems

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of the UK justice system.

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Um, but, having said that, it's clear

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that investments are still ongoing,

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and there are recent document produced

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by the National Audit Office that indicates

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that this programs will, last for longer than expected.

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Uh, not withstanding the public investment has been even

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increased to support these programs, meaning

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that essentially the justice gap

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that the technology is supposed to be feeling is not filled.

08:38.585 --> 08:41.125
Um, so again, I think this is something

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that perhaps may help us to bring everything in context,

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and also to, perhaps nuance the hype around ai.

08:51.065 --> 08:55.645
And then moving briefly, on the judge's perspective.

08:56.155 --> 08:58.605
Well, from the justice, from the judge's perspective,

08:58.985 --> 09:01.485
the question of efficiency is also quite important

09:01.485 --> 09:06.405
because judges could rely on ai, for instance, to,

09:06.625 --> 09:10.845
have, a support in, drafting,

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their decisions to predict, to, to,

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we can say benefit from predictions, that are produced

09:17.685 --> 09:18.685
by algorithms.

09:19.225 --> 09:23.285
Um, or we can think of AI as merely a,

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an administrative, tool that is used, for instance,

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to filter cases that go in front of courts

09:30.265 --> 09:33.525
and then allow the algorithm to assign, for example,

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these cases to different judges.

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So, also from this perspective, of course,

09:38.145 --> 09:42.205
judges would have, can potentially have some benefits,

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deriving from the use of ai,

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but we, we need to measure these benefits against three,

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I think very important, consideration.

09:51.785 --> 09:55.125
So first of all, and this is something that needs

09:55.125 --> 09:58.005
to be studied further, I think is the question

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of the dehumanization of justice.

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How would the public react

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to an increasingly digitized judge, a judge that,

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is not, human in a way,

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or at least is only partially human?

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And I think this is something that, goes quite deep in,

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the issue of trust,

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public trust towards justice systems

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and what it means really to be judged by a human.

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Then there, there's the question of, the law

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and computation can law be really computed?

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Um, and this means that we think that algorithms,

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can essentially make the law as mathematical expression,

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and this is necessary because un

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unless we do so, we cannot really have algorithms

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playing with the law, right?

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So the law needs

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to be transformed into mathematical expressions.

10:52.105 --> 10:54.445
Um, but this is, I think, quite problematic

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because this takes away very important aspects

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of the law linked to, principles such as equity of,

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or, societal considerations

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or even think about common law that,

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derives from the sensitivity of judges towards the context

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of individual cases, right?

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All of this will be taken away by, courts

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that heavily rely on algorithms.

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Um, and last,

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but not least, as I said already, I think that,

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the question of trust is really, the main problem here,

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that derives from this transformation that requires,

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a lot, I think of, careful

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analysis and and reflection.

11:40.185 --> 11:42.885
Um, and of course there are also other considerations for,

11:43.035 --> 11:44.685
from the angle of contestation.

11:45.265 --> 11:50.165
Um, and, just to, close on this, I think that while,

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AI could, for example,

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make judgements more predictable, meaning that, for example,

11:57.715 --> 12:02.415
the contestation critique based on, courts,

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we can say exercising their judicial powers to broadly,

12:07.835 --> 12:10.975
and, and therefore altering the separation of powers.

12:10.975 --> 12:13.335
Well, I think that, the reality is

12:13.335 --> 12:16.175
that AI could exacerbate constitution against courts

12:16.175 --> 12:18.055
because the veil created

12:18.275 --> 12:21.455
by algorithmic governance would make court less transparent,

12:21.845 --> 12:23.135
less open to the public.

12:23.595 --> 12:25.855
And in my view, this can only,

12:26.225 --> 12:29.495
exacerbate really contestation against courts, the view

12:29.495 --> 12:34.415
that AI would be a magic wand that could, be deployed

12:34.675 --> 12:36.615
to, enhance justice

12:37.475 --> 12:41.815
and make sure that courts, deliver,

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better protection to individuals should be,

12:44.835 --> 12:45.855
reconsidered.

12:46.035 --> 12:51.015
So, and this is something that, and, and,

12:51.075 --> 12:55.575
and my work really addresses both scholars

12:55.635 --> 12:58.575
who are working in the area, but also regulators,

12:58.675 --> 12:59.815
and courts themselves.

13:00.355 --> 13:03.775
We have seen, for instance, in December, 2023,

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the publication of, a guidance on the use

13:06.615 --> 13:09.655
of AI in the judiciary by her majesty, courts

13:09.655 --> 13:11.655
and tribunals, which is

13:11.655 --> 13:14.895
of course a very welcome step towards,

13:15.645 --> 13:16.935
modernizing courts

13:16.955 --> 13:19.975
and making them, we can say up

13:20.035 --> 13:22.455
to current times and technology.

13:22.755 --> 13:25.175
But at the same time, I think that,

13:25.635 --> 13:30.455
we should not fall prey of the fallacy that AI can,

13:31.605 --> 13:35.095
necessarily, produce better justice

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and better protection.

13:37.035 --> 13:40.895
So having, laid down, hopefully a, a quite strong case

13:40.995 --> 13:44.615
for, for these, in terms of future research,

13:45.215 --> 13:49.535
I am currently exploring, other aspects of this problem,

13:49.835 --> 13:52.695
thinking for example, about the question of trust

13:53.235 --> 13:55.895
and how individuals trust

13:56.075 --> 14:00.095
or not AI technologies, in the light of the fact

14:00.095 --> 14:02.535
that we are still in the middle earth, right?

14:02.835 --> 14:06.295
The technology is still developing, is still not there,

14:06.915 --> 14:07.935
and, and

14:07.935 --> 14:12.135
therefore we are all exposed to a partially,

14:12.435 --> 14:15.255
well-functioning, set of tools that

14:15.255 --> 14:18.655
therefore cannot really live up to our expectations of

14:19.155 --> 14:23.175
and enhancing efficiency and increasing productivity

14:23.175 --> 14:26.855
because there is still an ample margin for mistakes.

14:27.595 --> 14:30.175
Um, so my research,

14:30.435 --> 14:33.975
is focusing on trust is also focusing on how trust

14:34.675 --> 14:39.335
is perceived in various disciplines, with reference

14:39.335 --> 14:40.415
to the use of ai.

14:40.515 --> 14:45.335
So for example, computer scientists of course may have,

14:45.575 --> 14:48.775
a different approach as to trust towards AI technology

14:49.535 --> 14:50.815
compared to lawyers, but

14:50.815 --> 14:53.485
Then lawyers might have a different approach to,

14:53.605 --> 14:56.205
trusting AI compared to doctors

14:56.665 --> 14:59.805
and other medical professions and, and so on.

15:00.185 --> 15:03.925
But then if we think about AI regulation that applies

15:03.945 --> 15:07.885
to all these sectors, I think that, we need

15:07.885 --> 15:11.005
to take into account whether there is a common core

15:11.545 --> 15:15.925
of values, but also risks that should be effectively tackled

15:15.945 --> 15:17.005
by AI regulation.

15:17.585 --> 15:19.045
Um, and,

15:19.105 --> 15:23.245
and this project, can also of course be, of interest

15:23.585 --> 15:28.485
for, state bodies as well, as well as of,

15:28.905 --> 15:32.405
as well as state branches that consider how

15:32.405 --> 15:34.605
to embed AI in their own activities.

"Challenges and Potential of AI in Global Justice Systems: Addressing Efficiency and Regulatory Concerns"

00:00:00 - In essence, there are two main problems that are affecting, justice and courts, worldwide. First, we have a crisis of efficiency. Courts, are not capable of handling the increasing backlog of cases, that is piling up in front of them. And inevitably, this leads to delays injustice. But on the other hand, courts are also increasingly attacked both, by, politicians, but in a way, and interestingly also by scholars. of course, the reasons for these criticisms are different,
00:00:44 - this attack against courts is the exercise of judicial power in manners that do not reflect the literal interpretation of text. So essentially, when courts, interpret the text, that is in front of them and, on which they have received legal questions, they, of course, may use interpretive methods. And these interpretative, methodology when it comes to courts has been, criticized because going too far and altering in a way the separation of powers. And in the last years, what we have seen is really the emergence of a hype around,
00:01:29 - that are undermining, the ability of, our societies to obtain justice from our court systems. This is something that I explore in the paper, and I have essentially, teased out the two solves we can say, of courts when dealing with, both inefficiency and the contestation prob, problems. On the one hand, courts, can be users of the technology, which means that the technology is embedded in court systems. And, through these embedding of the technology,
00:02:06 - and implications in, the way in which courts exercise their judicial power. And this is because they're subject to the algorithmic governance, the power of data. And we can say also the, technology, framing of legal questions, but courts are also regulator themselves. and what do I mean by this? well, what happens is essentially that courts, have been dealing already with many instances of legal questions around the use of automated decision making and ai.
00:02:51 - around AI is slowly emerging, we have had so far only piecemeal approaches to AI regulations, and, legislation across the world. Courts have stepped in and have applied preexisting frameworks to questions of automated decision making and ai. So, in, in so doing, courts have become themselves regulator of ai, vis-a-vis, we can say the, inactive role of the regulator. And in the paper I explore, whether AI can solve, both inefficiency crisis as well
00:03:34 - regulators and as users. So thinking, for instance, at inefficiency question that we have explored so far, and, whether AI can really help, justice systems across the world to fix, these problems, we need to consider essentially that the answer to this question, is first of all influenced by different degrees of techno phobia, techno filia in the sense that legal traditions developed in, the various jurisdictions across the world will influence the answer that we give to this question in the sense that,

"Examining the Impact of AI on Court Efficiency and Access to Justice"

00:04:14 - to work well might be more reluctant, of course, to give power to algorithms while systems instead that have entrenched problems around justice might be more, in a way technophile, I have more hope towards the technology. But having said that, which is just, we can say, almost a stance, a point of view around technology, we need to look at the substance and looking at efficiency. we need to, essentially reflect, on the problem of whether AI is, a solution or not to inefficiency, from the, perspective
00:04:58 - And in this case, we have, of course, the judge, the judges and the parties. So, from an inefficiency from, the efficiency perspective, embedding AI in, in court systems. So, from the angle of courts as regulators, what we see is that, the parties starting from the party's perspective, we can certainly have certain advantages. Parties might, we can say re receive, deliberations more quickly, may be able to, benefit from interfaces that have algorithms.
00:05:40 - essentially we can see an increase in the speed of the delivery of justice. But, there are several problems that come with, the, use the deployment of AI in justice systems. And the first one is certainly, digital literacy, or I would say digital literacy. there are recent studies that have been produced in Australia, but also in the UK that, highlight how there is still an ongoing, gap between different parts of the society from the angle of digital literacy. And what is evident is that unfortunately, those who are,
00:06:22 - that will benefit the most from, an enhanced access to justice, those who are more vulnerable and might not have access to the technology, for instance. So in a way, the problem of enhancing efficiency, by using AI is, is not, is not corrected, is actually exacerbated because the most vulnerable that need access to justice will not be able to do. So. Then there's also another element to take into account when thinking about bringing AI in the court system and therefore making courts users of the technology,
00:07:04 - and what do I mean by these? Essentially, looking at what is happening on the ground in different jurisdictions, the UK being a great example on this is that, the last 10 years or or so have, already, laid the foundations for the digitization of courts. in the uk, for example, a, the program to digitizes courts has started in 2014, so it has been essentially 10 years, that the public, of course is financing, trans the transformation of UK courts. and this is, also quite interesting,
00:07:47 - for UK courts has happened in the aftermaths of, the cuts to legal aid. So, clearly we see that the thinking around the use of technologies was, that of looking at, this new tools as the solution for, solving the problems of the UK justice system. but, having said that, it's clear that investments are still ongoing, and there are recent document produced by the National Audit Office that indicates that this programs will, last for longer than expected.

"Challenges and Implications of AI Integration in Judicial Systems: Balancing Efficiency, Trust, and Human Element"

00:08:28 - increased to support these programs, meaning that essentially the justice gap that the technology is supposed to be feeling is not filled. so again, I think this is something that perhaps may help us to bring everything in context, and also to, perhaps nuance the hype around ai. And then moving briefly, on the judge's perspective. Well, from the justice, from the judge's perspective, the question of efficiency is also quite important because judges could rely on ai, for instance, to,
00:09:10 - their decisions to predict, to, to, we can say benefit from predictions, that are produced by algorithms. or we can think of AI as merely a, an administrative, tool that is used, for instance, to filter cases that go in front of courts and then allow the algorithm to assign, for example, these cases to different judges. So, also from this perspective, of course, judges would have, can potentially have some benefits, deriving from the use of ai, but we, we need to measure these benefits against three,
00:09:51 - So first of all, and this is something that needs to be studied further, I think is the question of the dehumanization of justice. How would the public react to an increasingly digitized judge, a judge that, is not, human in a way, or at least is only partially human? And I think this is something that, goes quite deep in, the issue of trust, public trust towards justice systems and what it means really to be judged by a human. Then there, there's the question of, the law and computation can law be really computed?
00:10:36 - can essentially make the law as mathematical expression, and this is necessary because un unless we do so, we cannot really have algorithms playing with the law, right? So the law needs to be transformed into mathematical expressions. but this is, I think, quite problematic because this takes away very important aspects of the law linked to, principles such as equity of, or, societal considerations or even think about common law that, derives from the sensitivity of judges towards the context
00:11:14 - All of this will be taken away by, courts that heavily rely on algorithms. and last, but not least, as I said already, I think that, the question of trust is really, the main problem here, that derives from this transformation that requires, a lot, I think of, careful analysis and and reflection. and of course there are also other considerations for, from the angle of contestation. and, just to, close on this, I think that while, AI could, for example,
00:11:57 - the contestation critique based on, courts, we can say exercising their judicial powers to broadly, and, and therefore altering the separation of powers. Well, I think that, the reality is that AI could exacerbate constitution against courts because the veil created by algorithmic governance would make court less transparent, less open to the public. And in my view, this can only, exacerbate really contestation against courts, the view that AI would be a magic wand that could, be deployed

"Reassessing the Role of AI in Enhancing Judicial Efficiency and Trust"

00:12:37 - and make sure that courts, deliver, better protection to individuals should be, reconsidered. So, and this is something that, and, and, and my work really addresses both scholars who are working in the area, but also regulators, and courts themselves. We have seen, for instance, in December, 2023, the publication of, a guidance on the use of AI in the judiciary by her majesty, courts and tribunals, which is of course a very welcome step towards,
00:13:16 - and making them, we can say up to current times and technology. But at the same time, I think that, we should not fall prey of the fallacy that AI can, necessarily, produce better justice and better protection. So having, laid down, hopefully a, a quite strong case for, for these, in terms of future research, I am currently exploring, other aspects of this problem, thinking for example, about the question of trust and how individuals trust
00:14:00 - that we are still in the middle earth, right? The technology is still developing, is still not there, and, and therefore we are all exposed to a partially, well-functioning, set of tools that therefore cannot really live up to our expectations of and enhancing efficiency and increasing productivity because there is still an ample margin for mistakes. so my research, is focusing on trust is also focusing on how trust is perceived in various disciplines, with reference
00:14:40 - So for example, computer scientists of course may have, a different approach as to trust towards AI technology compared to lawyers, but Then lawyers might have a different approach to, trusting AI compared to doctors and other medical professions and, and so on. But then if we think about AI regulation that applies to all these sectors, I think that, we need to take into account whether there is a common core of values, but also risks that should be effectively tackled by AI regulation. and, and this project, can also of course be, of interest
00:15:32 - as well as state branches that consider how to embed AI in their own activities.

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