Management

Ability, motivation and opportunity: managerial coaching in practice

University of Wollongong
The practice of managerial coaching is increasing globally, although there is still comparatively little research into it. Grace McCarthy discusses the […]
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Leaders’ achievement goals predict employee burnout

UNSW Sydney
Burnout has primarily been examined from an individual’s perspective without taking the broader environmental context into account. Frederik Anseel discusses […]
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Effects of customer incivility on frontline employees

University of Sussex
Customer incivility toward frontline employees (FLEs) is a widespread phenomenon within tourism and hospitality industries, severely depleting the psychological resources […]
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Mutual Respect in Organizational Separation Processes

University of Warwick
Rene Wiedner discusses why effective organizational separation depends on generating two types of respect—appraisal and recognition respect—between the divesting and […]
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The Emergence of Change in Unexpected Places

University of Warwick
Rene Wiedner discusses strategic change within the National Health Service in England. Contrary to what is believed from the extant […]
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The Dynamics of Intuition and Analysis in Managerial and Organizational Decision Making

University of Manchester
Gerard Hodgkinson contributes to the growing body of research concerning the dynamics and impact of conscious and nonconscious cognitive processes on […]
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Managerial and Organizational Cognition

University of Manchester
Gerard Hodgkinson discusses the frontiers of managerial and organizational cognition (MOC), an exciting and diverse interdisciplinary body of work that […]
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IT Outsourcing and the Impact of Advisors on Clients and Vendors

University of Warwick
There is significant information asymmetry in the information technology (IT) outsourcing market. Clients are uncertain about vendors’ capabilities and vendors […]
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Contested Compliance Regimes in Global Production Networks

Cass Business School
Bobby Banerjee discusses the findings of a field study on the emergence of collective agreements led by global brands enacting […]
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The Future of Services

University of Manchester
Changes and innovation within service industries, and in the role of “service” across all economic activities, are discussed in the […]
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