Strategic innovation through outsourcing


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There is growing evidence that client firms expect outsourcing suppliers to transform their business. Indeed, most outsourcing suppliers have delivered IT operational and business process innovation to client firms; however, achieving strategic innovation through outsourcing has been perceived to be far more challenging. Ilan Oshri, Loughborough University discusses.

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https://www.youtube.com/watch?v=QH39ZeITBNU

 

Image courtesy of interviewee. January 26, 2017

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