Strategic innovation through outsourcing

There is growing evidence that client firms expect outsourcing suppliers to transform their business. Indeed, most outsourcing suppliers have delivered IT operational and business process innovation to client firms; however, achieving strategic innovation through outsourcing has been perceived to be far more challenging. Ilan Oshri, Loughborough University discusses.

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https://www.youtube.com/watch?v=QH39ZeITBNU

 

Image courtesy of interviewee

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